Accessibility

EUROPA SERVICE Mobility Partners AG strives to make its website www.europa-service.de as accessible as possible in terms of digital accessibility. The aim is to provide all users—regardless of individual limitations—with barrier-free access to our information and services.

Status of compliance with requirements

This website is partially compliant with the requirements of BITV 2.0. The assessment is based on a self-assessment according to the criteria of the Web Content Accessibility Guidelines (WCAG) 2.1, conformance level AA.

Non-accessible content

Currently, the following content is not fully accessible:
PDF documents: Some older PDF files are not accessible.
Control elements: Some interactive elements cannot be fully operated with the keyboard.
Some decorative images are missing alternative text.

Planned measures

We are continuously working to improve the accessibility of our website. Planned measures include:
Revision and accessible design of all PDF documents.
Optimization of keyboard operability of all interactive elements.
Optimization of alternative text for decorative images.

Creation of this statement

This statement was created on May 30, 2025, and last updated on June 20, 2025. The annually required update of the accessibility statement is implemented without exception.

Feedback and contact

If you notice any deficiencies in the accessible design of our website, please contact us:

EUROPA SERVICE Mobility Partners AG
Email: info@europa-service.de
Phone: +4921226070

Arbitration procedure

If no satisfactory solution has been found even after your feedback, you can contact the arbitration board in accordance with § 16 BGG:

Arbitration Board BGG
Mauerstraße 53, 10117 Berlin
Phone: 030 18 527-2805
Email: info@schlichtungsstelle-bgg.de
Web: www.schlichtungsstelle-bgg.de